AI document and knowledge assistants
Your organisation’s knowledge is locked in PDFs, policies and the heads of a few experienced people. A knowledge assistant makes it askable — accurate answers with citations, in seconds, for staff and customers alike.
Sound familiar?
- Staff interrupt experts for answers that are written down somewhere
- Policy and compliance questions are answered inconsistently
- Contract review and document triage consume specialist time
- New joiners take months to find their feet in the document maze
The agent, in practice
Ask, don’t search
Plain-language questions over your documents — with the source cited on every answer.
Document triage & extraction
Incoming documents classified, key terms extracted, exceptions flagged for review.
Version-aware
The assistant answers from the current approved policy, not last year’s draft.
Access-controlled
People only get answers from documents they are cleared to see.
Common questions
How accurate are the answers?
Every answer is grounded in your documents and cited. Where documents conflict or the answer is not covered, the assistant says so rather than improvising.
What formats does it handle?
PDFs, Word, spreadsheets, scanned documents with OCR, and structured systems — most enterprise knowledge bases are a mix, and that is fine.
Does our data train public models?
No. Your documents stay in your environment and are never used to train third-party models.
Ready to put this to work?
Book a 30-minute call — we'll map this use case to your business and show you a concrete path to production.